Our goal is to fill our order as quickly as possible, in the event that we have sold out of an item we may be unable to fulfill your order. Although we will try our best, if we are unable to fulfill your order we will contact you by email.

Your Credit Card will not be charged until your order ships.

Shipping

The Race Room offers FREE GROUND shipping on all orders over $500 within the continental United States. Actual shipping charges will apply to all orders being shipped to Alaska, Hawaii and Canada. Please contact us for information about international shipping.

Most orders leave The Race Room in one to three business days. Of course some orders do take longer. If you need your order by a certain day, please call us at (888) 745 – 8151 prior to ordering.

If there is any delay in shipping your order, you will be notified by email.

Returns

At The Race Room your satisfaction is important to us. Any unused and unaltered item purchased from us may be returned for a full refund (less any shipping charges) within 7 days of you receiving your order.

All returns MUST:

• Be in their original condition
• Include all original tags and product packaging
• Include a copy of the original order email or packing slip
• If you are exchanging an item please include details for the new item

Ship all returns insured and prepaid to:

IF USING US POSTAL SERVICE

The Race Room - Returns
PO BOX 37
N Lincoln, NH 03251

IF USING UPS

The Race Room – Returns
371 Route 3
N. Lincoln, NH 03251

If you are going to be in the area, we can handle your return in person at our Route 3 location.

COD returns will not be accepted. Refunds will be issued to the credit card the purchase was made on. Exchanges will be refunded and re-billed to your credit card. We reserve the right to determine, at our sole discretion, the condition of returned merchandise.